API Integration

Integrate SmileSense

Your data. Your apps. No limits.

Connect SmileSense with your internal systems, BI tools, or applications using our secure REST API. Ingest feedback programmatically and retrieve store-level analytics in real time — no surveys, no friction.

Secure API Keys

Fast setup

Built for multi-store businesses

# Submit feedback
curl -X POST \
  https://smilesense.gr/api/v1/integration/feedback \
  -H "Authorization: Bearer sk_live_xxx" \
  -H "Content-Type: application/json" \
  -d '{
    "store_code": "IR-ATH-01",
    "idempotency_key": "req-123",
    "events": [{
      "sentiment": "happy",
      "timestamp": "2024-01-15T10:30:00Z"
    }]
  }'

Examples are ready-to-run and production-safe.

Choose Your Integration Method

Pick the approach that best fits your technical requirements

Production ready

REST API

Programmatic access to feedback data and analytics

Submit customer feedback events
Retrieve daily and historical store analytics
Ideal for BI tools, dashboards, and backend integrations

Difficulty: MediumSetup: ~1 hour

Coming soon

Webhook Integration

Real-time notifications for critical sentiment changes

Instant alerts for negative feedback trends
Designed for operations & support teams
Custom endpoint configuration and filtering

Difficulty: PlannedSetup: Business & Enterprise plans

Plans & Availability

API access is available on Professional plans and above.

What Can You Build With the SmileSense API?

Power BI / Looker / Tableau dashboards

Franchise-level performance monitoring

Operational alerts for low sentiment days

Customer experience KPIs inside your ERP or CRM

Automated reports & internal tools

Mobile apps for store managers with real-time metrics

Available API Endpoints

Simple, RESTful endpoints for seamless integration with your existing systems.

POST/v1/integration/feedback

Submit feedback events

GET/v1/integration/stores/{id}/summary

Retrieve store analytics

Additional Resources

Everything you need for a successful integration

Full Documentation

Single-page API documentation. Available online and as downloadable PDF & Markdown.

Our Technical Team Is By Your Side

We support you at every stage of the integration, from the initial design through implementation and optimization.